Tim Shantz doesn’t really see Morden Physio as a business per se, but he nevertheless appreciates the recognition in it receiving the Business Community Builder Award from the Morden Chamber of Commerce.
“What it means to us, I guess, is that we’ve been accepted but also proven as a leader in the community, not only in the health care community but also within the community as a whole,” said Shantz.
He first and foremost sees Morden Physio as aiming to be “a trusted place for many different medical needs.
“We are professionals as opposed to business people, so it’s always interesting when you receive a business award as opposed to professional awards,” he said.
“It’s not our primary focus. We see ourselves as a service provider as opposed to really a business, so we try to operate along those lines. It’s not profit first—it is people first.”
Shantz wants Morden Physio to be able to play a vital role in supporting the health and wellness of the community, so in that sense they are building a better community.
He saw two key facets to their success.
“I think there’s the care within our walls,” he said. “I think people view us as in when they come to us, they can trust our medical opinion and know it’s not just for profit.
“And everyone takes ownership, and the staff included have really extended their involvement and trust outside of our walls,” he added. “That all really helps build the community.”
Morden Physio has been involved in the community with such examples as a donation to support the development of the track at the École Discovery Trails School. Shantz noted they want whatever they support to tie in with their mission.
“We generally like to keep the donations sort of in line with health and wellness and activity.”
Today, Morden Physio has about 14 staff who work out of Morden, but they also have locations in Winkler and Carman, and there are others such as orthopaedic surgeons who use space to provide services.
“It’s sort of an interesting business model,” said Shantz. “We have employees, we have independent contractors, and we have renters. It makes for some fun juggling some days.”