Winkler launches new accessibility action plan

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The City of Winkler has updated its Accessibility Plan to take it through the next two years.

A public survey last fall helped identify some of the areas of need in the community, shares assistant city manager and Winkler accessibility coordinator Wendy Klassen.

“A lot of the things [identified] were things that we continuously try to improve, like facility accessibility—there’s some buildings that lack ramps, elevators, automatic doors … as well as things like sidewalks and streets—uneven sidewalks provide a barrier for people that have mobility issues.

“Those are the kinds of things that we continue to work on,” Klassen said,” that we continue to improve, but it is good to re-hear them.”

The survey garnered results from 155 people who, in many cases, either live with mobility challenges themselves or are friends or family of someone who does.

And while some of the issues that came up are ones the city is well aware of and working on addressing, a few new things were brought up as well. For example, the lack of adult-sized changing stations in public restrooms, making it difficult for families with older children or adults requiring assistance to make full use of the facilities.

“It was something we’d never thought of,” Klassen said, noting it came up in multiple survey responses. “That reminded us of the importance of doing surveys and asking the community for their input, because we wouldn’t necessarily think of that.”

Forty per cent of respondents noted that they or someone they knew had found themselves unable to participate in a municipal program or activity due to the venue or surroundings being inaccessible.

“It’s certainly not what you want to hear,” Klassen acknowledged. “Definitely we would like to see that number come down, because we do try hard to make sure that our facilities and our programs and everything are something that everyone can participate in.”

The new action plan for 2025-2026 includes several initiatives designed to address a broad scope of barriers.

“We do continue to try to improve in all of those areas [of accessibility],” Klassen said, noting some projects are easier to tackle than others, given available funding and the age of some of the buildings in question.

“There’s things that are easier—like addressing our alarm systems for accessibility needs,” she said, explaining those upgrades will ensure people who are deaf or hard of hearing will be alerted with flashing lights in public spaces during an emergency when an audible alarm is sounding. “Something like that is a little more affordable, so that’s something we will be doing sooner, or have already started doing.”

Similarly, increasing the amount of Braille signage for the visually impaired also continues to be a priority in city-owned buildings.

Other action plan items include ensuring the City of Winkler website is as accessible as possible for those using alternate ways of accessing it (using auditory readers, for example), the ongoing assessment of the accessibility of park washrooms (a wheelchair-accessible port-a-potty was installed in Winkler Park last year and more are being considered elsewhere), ensuring new city management staff have accessibility training to better identify the barriers that may exist in their respective departments, and the continued addressing of uneven sidewalks and road surfaces throughout the city.

“We’ll continue to  work on these things to try and make sure that we’re improving things,” Klassen said.

Ashleigh Viveiros
Ashleigh Viveiros
Editor, Winkler Morden Voice and Altona Rhineland Voice. Ashleigh has been covering the goings-on in the Pembina Valley since 2000, starting as cub reporter on the high school news beat for the former Winkler Times and working her way up to the editor’s chair at the Winkler Morden Voice (2010) and Altona Rhineland Voice (2022). Ashleigh has a passion for community journalism, sharing the stories that really matter to people and helping to shine a spotlight on some of the amazing individuals, organizations, programs, and events that together create the wonderful mosaic that is this community. Under her leadership, the Voice has received numerous awards from the Manitoba Community Newspapers Association, including Best All-Around Newspaper, Best in Class, and Best Layout and Design. Ashleigh herself has been honoured with multiple writing awards in various categories—tourism, arts and culture, education, history, health, and news, among others—and received a second-place nod for the Reporter of the Year Award in 2022. She has also received top-three finishes multiple times in the Better Communities Story of the Year category, which recognizes the best article with a focus on outstanding local leadership and citizenship, volunteerism, and/or non-profit efforts deemed innovative or of overall benefit to community living.  It’s these stories that Ashleigh most loves to pursue, as they truly depict the heart and soul of the community. In her spare time, Ashleigh has been involved as a volunteer with United Way Pembina Valley, Big Brothers Big Sisters of the Pembina Valley, and the Canadian Fossil Discovery Centre.

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